Privacy Policy

1. What We Collect  

We collect the following types of information:

 Personal Identification Information: This includes your name, contact information (email address), postal address, postcode, preferences, and interests.  

 Device Information: When you visit our site, we automatically collect certain details about your device, including your web browser, IP address, time zone, and cookies installed on your device.  

 Order Information: When you make a purchase or attempt a purchase through our site, we collect information such as your name, billing address, shipping address, payment details (e.g., credit card numbers), email address, and phone number.  

In this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.

2. How We Collect Information  

We gather information through the following technologies:

 Cookies: Small data files placed on your device that often contain an anonymous unique identifier.  

 Log Files: We track activities on our site, collecting data such as your IP address, browser type, Internet service provider (ISP), referring/exit pages, and timestamps.  

 Web Beacons, Tags, and Pixels: These electronic files help us track how you interact with the site.  

 Order Information: Additionally, when you make a purchase or attempt to make a purchase, we collect your Order Information.

3. What We Do With the Information We Gather  

We use the information we collect for various purposes, including:

 Internal Record Keeping  

 Improving Our Products and Services: We use the data to enhance your shopping experience and improve our site.  

 Sending Promotional Emails: From time to time, we may send promotional emails regarding new products, special offers, or other information we believe might interest you.  

 Market Research: We may contact you for market research purposes via email, phone, fax, or mail. This helps us understand customer needs and improve our services.

4. Security  

We are committed to ensuring that your information is secure. We implement appropriate physical, electronic, and managerial procedures to protect the personal information we collect online. These measures help safeguard against unauthorized access or disclosure.

5. Links to Other Websites  

From time to time, we may include thirdparty products or services on our site. Please note that these thirdparty sites have their own privacy policies. We are not responsible for the content, practices, or privacy policies of these linked sites. However, we take steps to protect the integrity of our site and welcome feedback regarding any thirdparty websites.

6. Controlling Your Personal Information  

We will not sell, distribute, or lease your personal information to third parties unless we have your consent or are required by law to do so. We may use your personal information to send promotional materials about third parties that we believe may interest you, but only if you have opted in to receive such information.

You have the right to access the personal information we hold about you. If you wish to obtain a copy of this information, you may request it in writing. A small fee may apply for this request.

If you believe the information we hold about you is incorrect or incomplete, please contact us, and we will correct any inaccuracies promptly.

We will not use your personal information or images for advertising purposes without your explicit consent.

7. Contact Us  

If you have any questions about our privacy practices or wish to make a complaint, please contact us at:

 Email: support@tsby.com  

 Address: No.8, Central Area, Benyuan Electric Vehicle Logistics Park, Jinzhong Street, Dongli District, Tianjin